In case of airport arrival after your order received we are going to confirm your driver with all her/his details by e-mail on the previous day before your pickup. Because of this it is extremely important to provide all your contact details without mistyping. My system works automatically, so I couldn't be responsible for any given wrong information. We are not taking the responsibility of any delay, sleepover, unwaited accident during the ride. We can not guarantee new driver in case of long delays or flight changes. Our drivers many times can wait maximum 30 minutes after the LANDING! Please contact the driver if you see this will takes more than 30 minutes. If you cancel the ride before the pickup we are sending the invoice about the full price in an e-mail.